01. Platform Overview & Vision
How does CONNEX Cloud OS differ from traditional AI chatbots?
How does CONNEX Cloud OS differ from traditional AI chatbots?
- Full-Stack Cloud OS Capabilities: Seamlessly integrates a virtual file system (VFS), real-time collaboration canvas (CoWorx), agent studio, and knowledge engine (Brain X).
- Deterministic Security Boundaries: Statutory privacy compliance (Korea PIPA, US CCPA) and session security are strictly hardcoded with zero tolerance for probabilistic AI conjecture.
- Real-Time Knowledge Synchronization: Synchronizes with Git repositories and the Mintlify global documentation portal to eliminate documentation obsolescence.
Who are the primary target users of the CONNEX platform?
Who are the primary target users of the CONNEX platform?
- Executives & Strategy Teams: High-density ERP/CRM/BI synthesis, M&A due diligence, legal/tax brief drafting, and strategic decision support.
- R&D & Engineering Teams: Dynamic tool-chaining across 108+ APIs, MCP agent integration, and autonomous code synthesis.
- Personal & Family Life: Children’s educational roadmaps, family travel logistics, and intelligent day-to-day assistance.
02. Data Sovereignty & Security
How is physical isolation enforced between Korea (PIPA) and US (CCPA/GDPR) users?
How is physical isolation enforced between Korea (PIPA) and US (CCPA/GDPR) users?
- Republic of Korea Jurisdiction (PIPA): All identifiers, session tokens, and profiles for Korean users reside exclusively in the
accounts-krFirestore database in Seoul (asia-northeast3). - US & Global Jurisdiction (CCPA/GDPR): Data for international users resides in the
accounts-usFirestore database in Iowa (us-central1). - Zero Cross-Contamination: Intercontinental loop queries are permanently banned. Requests route directly to the single database corresponding to the user’s
home_country.
What is the single-use UUIDv4 ticket handshake protocol?
What is the single-use UUIDv4 ticket handshake protocol?
- Issuance: The identity authority generates a cryptographically secure UUIDv4 ticket mapped in Redis with a 120-second TTL.
- Immediate Burning: The ticket is permanently deleted from Redis upon its first exchange request (
/api/v1/auth/exchange). - Replay Protection: Re-submitting an already used ticket results in immediate rejection, completely mitigating packet interception risks.
03. Global Infrastructure & Performance SLAs
What are the platform latency and availability SLAs?
What are the platform latency and availability SLAs?
- Authentication SLA: Auth verification completes globally in under 300ms by embedding authorization claims directly into cryptographically signed JWT tokens.
- Real-Time Bidirectional Streaming: ASGI thin orchestrators maintain zero-delay WebSocket and SSE pipelines.
- GKE Gateway API: Traffic is routed through modern GKE L7 External Managed Gateways with Google Certificate Manager SSL termination.
04. Agentic AI & Citation Fidelity
How does CONNEX eliminate AI hallucinations and ensure citation fidelity?
How does CONNEX eliminate AI hallucinations and ensure citation fidelity?
- In-Text Section Citations: Responses reference source documents using explicit chunk citations (
[ref:filename#section]). - Contingency Disclosure Banner: If an external data source fails and fallback search is engaged, a mandatory notice banner (
⚠️ [Data Source Contingency Notice]) is displayed. - Deterministic Business Rules: Financial computations, statutory clauses, and role verifications are 100% hardcoded in Python, never delegated to LLM conjecture.
05. CoWorx Collaboration & Cloud VFS
How does the Virtual File System (VFS) synchronize file mutations in real time?
How does the Virtual File System (VFS) synchronize file mutations in real time?
- 7 Mutation Operations: Folder creation, upload, deletion, rename, move, copy, and clone trigger instant Redis L2 cache flushes.
- SSE VFS_CHANGED Propagation: Broadcasts the
VFS_CHANGEDglobal event immediately, synchronizing file trees across all connected clients in 0ms. - Single Folder Badge Standard: Selecting folders transmits clean single directory badges without expanding hundreds of individual files on the frontend.
06. Identity, RBAC & Single Sign-On
Does CONNEX store user passwords in its databases?
Does CONNEX store user passwords in its databases?
- 100% Firebase Delegation: Credential verification, MFA, and cryptographic password handling are fully delegated to Google Identity / Firebase Authentication.
- Decoupled Architecture: Core credentials reside exclusively within Google IAM infrastructure; Firestore stores non-credential enterprise profile metadata only.
07. Capital Efficiency & Token Economics
How does CONNEX optimize AI token consumption and reduce operating costs (FinOps)?
How does CONNEX optimize AI token consumption and reduce operating costs (FinOps)?
- 1-Turn 1-Channel Precision Targeting: A 0.1s query planner targets the exact required tool instead of triggering wasteful multi-tool searches.
- 5-Turn Budget Capping: All agent reasoning loops terminate within 5 turns to prevent infinite token-bleeding loops.
- L1 Front-Door Gatekeeper: Basic metadata lookups and greetings are resolved in 0.1s at the low-cost L1 layer without invoking high-cost reasoning models.
- 3-Tiered Caching: L1 Memory and L2 Redis return cached responses for recurrent queries, driving marginal token costs to zero.

